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Your Login Session Has Expired
If you repeatedly receive the message "Your
Login Session Has Expired", the problem you're having may be caused
by a difficulty setting cookies on your computer.
A cookie is a small piece of information stored by your browser
to help identify who you are. KPMG Alumni site uses cookies to keep
you logged in to your account as you move from page to page. If
your cookie isn't being accepted correctly, you'll be logged out
of your account as soon as you move to a different page. This will
prevent you from logging in or remained logged in. There are a number
of reasons why your cookie may not be working properly. Listed below
are the possible reasons and their solutions, they are listed from
easiest-to-fix to most difficult.
- You are behind a firewall that doesn't allow
you to receive cookies. This is sometimes the case for users
connecting from a business intranet that limits cookie acceptance
for security reasons. Contact your system administrator for more
information.
- Your browser is not set to accept cookies.
Most browsers have the option of accepting all cookies, showing
an alert before accepting a cookie, or not accepting cookies at
all. In order to use KPMG Alumni site, your browser must be set
to accept all cookies without alerts.
Below are the setting instructions in order
to gain access to Alumni site for several popular browser types.
When making adjustments, be sure to confirm any changes you make
by clicking the "OK" button in the Options windows then close
down and restart the browser again.
- Internet Explorer 6.x
Click "Tools," "Internet Options," and then the "Privacy" tab.
Move the slider to the desired level of security.
- Internet Explorer 5.x
Click "Tools," then "Internet Options." Select the "Security"
tab and click the button labeled "Custom Level." Scroll down
to "Cookies" and make sure that the box next to "Accept cookies"
is checked.
- Netscape 7.x
Select the "Edit" menu, then "Preferences." Scroll down
to "Advanced" and click "Scripts and Plugins." Check the boxes
next to "Create or change cookies" and "Read cookies" are checked.
- Netscape 4.x
Click "Edit," "Preferences," and then "Advanced." Make
sure the setting "Accept all cookies" is checked.
- Internet Explorer 5.x for Mac
Click "Edit" and select the "Preferences" option. Under "Receiving
Files," select "Cookies." Next to "When receiving cookies:"
select the level of cookie acceptance. Click "OK" to finish.
- Netscape 4.x for Mac
Select the "Edit" menu and then click "Preferences." Scroll
down to "Advanced" and make sure that the box next to "Accept
cookies" is checked.
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